Question 1

How do I book a tour package with Secure Travel & Tours?

Accepted Answer

Share your destination, dates, budget, and group size. We’ll send curated package options, refine your itinerary, and confirm your booking once payment is made.

Question 2

Can I customize my tour itinerary?

Accepted Answer

Yes. All our tour packages are customizable—add or remove activities, upgrade hotels, adjust trip length, or tailor experiences for families, couples, or groups.

Question 3

What is included in your tour packages?

Accepted Answer

Typically accommodation, airport transfers, guided tours, activity tickets, and local transport. Flights and travel insurance are optional add-ons. Your quote will list all inclusions and exclusions clearly.

Question 4

Do you help with visas and travel insurance?

Accepted Answer

Yes. We provide visa assistance and can arrange travel insurance that meets destination requirements. Ask for a combined package to save time and cost.

Question 5

What payment options are available?

Accepted Answer

We accept Mobile Money (GHS), bank transfers, and major cards. A deposit secures your booking, with the balance due by the stated deadline.

Question 6

Are there discounts for groups or children?

Accepted Answer

Yes. We offer group rates for schools, churches, and corporate teams, plus child-friendly pricing where applicable. Share your group size for a tailored quote.

Question 7

What is your cancellation and refund policy?

Accepted Answer

Policies depend on the destination, season, airline, and hotel. We’ll provide clear terms before payment and assist with changes where permitted by suppliers.

Question 8

When is the best time to book?

Accepted Answer

For the best prices and availability, book 4–8 weeks in advance for regional trips and 8–12 weeks for long-haul or peak-season travel.

Question 9

Is airport pickup included?

Accepted Answer

Yes, airport pickup and drop-off are included in most packages. If not, we’ll add it as an optional service during planning.

Question 10

What documents do I need to travel?

Accepted Answer

A valid passport, destination visa (if required), and travel insurance are recommended. We’ll advise on any additional entry requirements for your itinerary.

Tour Packages

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Tour Packages in Ghana

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Why Book With Secure Travel & Tours?

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