Effective Date: 1st September 2025
At Secure Travel and Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, date of birth, passport details, travel preferences, and payment information.
Non-Personal Information: Browser type, IP address, device information, and usage data collected through cookies and similar technologies.
Sensitive Information (if required): Visa application details, medical information for travel insurance or medical tourism support, and study abroad application details.
We use the information we collect to:
Provide and manage our travel services (ticketing, hotel reservations, visa assistance, tours, etc.).
Process payments and complete transactions.
Communicate with you about your bookings, inquiries, or promotional offers.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Airlines, hotels, embassies, insurance providers, car rental companies, and educational institutions necessary to fulfill your booking or request.
Legal Authorities: When required by law, regulation, or legal process.
Business Partners: With trusted partners who assist us in providing seamless services, under confidentiality agreements.
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
Depending on applicable laws, you may have the right to:
Access, correct, or update your personal data.
Request the deletion of your information.
Object to the processing of your data for marketing purposes.
Withdraw consent where processing is based on consent.
To exercise these rights, please get in touch with us using the details provided below.
Our website may contain links to third-party websites. Secure Travel and Tours is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Effective Date.”
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Secure Travel and Tours
Address: Opposite Alpha Beta School, Dansoman, Accra
Phone: +233204444220
Email: [email protected]
Your trust is important to us. At Secure Travel and Tours, we are committed to keeping your information safe while providing you with world-class travel services.
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